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Geoffrey Moore, author of the book Crossing the Chasm,
recently wrote an article in the Harvard Business Review about a growth portfolio framework
called Horizon 1-2-3 (H1-2-3). The framework, originally developed by Mehrdad Baghai, Stephen
Coley, and David White, established a view that companies that are successful in the long
term have growth initiatives in three stages: Horizon 1, the mature slow growth businesses;
Horizon 2, the emerging high growth businesses; and Horizon 3, the embryonic ideas and pilots
often found in R&D. Moore asserts in the article that he has observed a tendency
of companies, particularly technology companies, to take promising H3 projects and launch
them directly into H1 where they often are unsuccessful under the weight of near-term financial
pressures and the need to conform to the current business model and organizational norms.
The Clarion Group has used the H1-2-3 framework with dozens of clients over the years, and
we have seen the phenomenon Moore describes occasionally. However, using the H1-2-3
framework as a diagnostic, we have also seen other trends more frequently – trends
which impede our clients’ ability to grow.
Back to Basics – Horizon
1-2-3 Framework
The H1-2-3 framework is built around the point of view that to sustain growth, a company must
maintain a continuous pipeline of business-building initiatives. Keeping the pipeline full enables
a company to have new growth engines ready when existing ones begin to falter. If growth is
the goal, the pace of replenishment must be faster than the pace of decline. Companies that keep
growing are distinguished by their ability to create new businesses – they can innovate
in their core businesses and build new ones at the same time.
Most companies are preoccupied with existing businesses; they must learn to pay more attention
to where they are headed versus channeling all of their energy into where they are today. The
authors of the H1-2-3 framework offer a coherent way to talk about current businesses, new
enterprises coming on stream, and future growth options – the three Horizons of Growth.
Each horizon has unique business model characteristics and management challenges. Our experience
is that companies often lack a clear understanding of these differences or cannot muster the
discipline required to successfully manage new ideas through the three horizons, resulting
in unrealized growth opportunities. |
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Moore highlights one misstep in the H1-2-3 growth portfolio management process;
we would like to offer three more for your consideration.
Misstep: The Need
to
Grow (too) FAST!!!
We have observed many businesses who bypass the H3 stage almost completely. There are a
couple of things driving this. First, leadership is often feeling the pressure to find
the next growth engine fast. This can take the shape of some extensive market assessment
and then a large scale launch into the marketplace (H2) without the benefit of the value
proposition validation (“How much will the market pay?”) and a distribution
strategy road test (“Can we deliver this through our existing channels or will new
distribution be required?”).
Compounding this process is often the lack of a more formal R&D product development
process which, by definition, should be forcing the initial market testing. We very often
hear, “We need someone to lead our product development process because it currently
sits nowhere.” Or, the product development process struggles under the umbrella of
the broader Marketing organization.
There is also the real challenge of finding the right person to lead the H3 effort. An
entrepreneur is the natural choice, if such a person can be found; but the individual also
needs to understand the H1/H2 business well enough to be able to see the path to integration. It’s
tough finding the right person for this role.
The consequence of skipping H3 is often a large scale misfire in the marketplace resulting
in a lack of confidence in the product or service within the company. We argue that there
is no free lunch. In an attempt to hurry up, the company often has to back up into H3 type
market and operating model validation activities. Where H1-2-3 discipline is followed,
we find ultimately a more efficient path to bringing growth initiatives to their fullest
fruition.
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